Enjoy the most stable, secure and optimized commerce hosting for Flow Retail POS and Shopware eCommerce.
The short answer is that we are the IT experts, and we will take full responsibility for everything related to IT, from operations to the software applications, so that our clients can focus on what they do best, namely sales and customer follow-up.
The slightly longer answer is that operations and hosting can be very complex for many people. We have been professionally involved in server operations for over 25 years, and could, in practice, establish our own company specializing solely in hosting operations.
Having control over the entire “loop”, from power generator to client applications and UX elements, gives us and our clients an enormous advantage, as we can quickly identify any issues and optimize the entire solution.
What most don’t know is that using the global hosting solutions like Amazon AWS, Google Cloud and Microsoft Azure is neither easy nor cheap.
For instance AWS consists of hundreds of services, where you need to figure out which to use, and then you need to learn them, and build your services around it.
We have been doing server and infrastructure hosting since the early 90s, running some of the most mission critical systems in the Nordics, with billions of euros has been handled over the last decades.
If we were to run Flow Retail with the global suppliers, the prices on our platform would also needed to be increased, as running in these systems is nothing but cheap.
With that said, once per year we sit down and decide whether we shall keep things as-is, or move things into the “external cloud”.
It is also worth mentioning Flow Retail POS is built for the cloud, and that Enterprise clients has the option to run their Flow Retail instance with any of the cloud providers, or in their local infrastructure.
Flow Retail basically only requires Linux servers, PostgreSQL and the ability to run Go (which they all do).
The standard uptime guarantee is 99,9%, which equals to around two hours of potential downtime per quarter.
Actual uptime for the last five years has been close up to 100%.
We deploy new features weekly, with 100% uptime, and just hot-reload/refresh of the new features in the clients.
Yes, if you use our Flow Retail Enterprise suite (basically for retail stores with 200+ stores) you can host the full platform within your own infrastructure.
We will still be in charge of the general maintenance/updates of the Flow Retail software, however your IT-staff will be responsible for everything related to servers and infrastructure.
Nope.
We have extreme focus on using standardized and rock-solid components for the full tech stack.
As operating system we rely on Linux, mainly Ubuntu Server, and some Debian.
For database we rely on PostgreSQL.
We use HP servers with Enterprise grade stability, like the ProLiant DL-360 Gen10.
We use SAN for storage, mainly the HP Nimble.
We develop everything in-house, and we develop all core functionality in Go, with Flutter/Dart being used on all the clients.
We use Git/Github for version control and to handle all deployments.
We are Open Source advocates, and always strive to use open source based solutions wherever possible, and practically 100% of all components we use are open source.
You do.
Each client owns their data 100%, and all data can relatively easily be extracted out, either through the APIs or by a custom job by our team.
Lets hope you will never need to do that.
Spørsmål er bra 🙂 Det viser at man er oppriktig engasjert.
Send dem til salg@flowretail.no så kommer vi tilbake snarest.